Legal

Terms of Service

Last updated: October 2026

These Terms of Service ("Terms") govern your use of the Capturo website and any services you engage us to provide. By using this site or engaging our services, you agree to these Terms.

1. Services

Capturo provides automated speed-to-lead and inbound engagement services for service businesses ("Services"). The Services typically include configuring an automated SMS/engagement system that responds to a client's inbound inquiries, qualifies prospects, and routes them toward booking. Specific scope, deliverables, and timelines are defined in a separate agreement or order between Capturo and the client.

2. Fees

The rate quoted to you in writing at the point of sale is the rate that applies. Nothing is due at sign-up. The one-time activation fee is due after your first qualified appointment, and the monthly service fee starts as described below. A "qualified appointment" is a real person, inside your service area, who answered the screening questions and booked a time.

The recurring monthly service fee begins after your third qualified appointment or 60 days after go-live, whichever comes first, and continues monthly from then. To be eligible for the free period, you must have a working web form or phone line and receive roughly ten or more inquiries per month.

There is no long-term contract. You may cancel at any time, effective at the end of the current monthly billing period. Fees already paid are non-refundable except as stated in your engagement agreement. Fees may change with 30 days' notice for future billing periods.

3. No Guarantee of Results

Capturo works to capture and engage inbound inquiries quickly and reliably. However, we do not guarantee specific revenue, lead volume, conversion rates, or business outcomes. Any statistics, calculators, examples, or figures shown on our website are illustrative industry estimates or published third-party findings and are not promises of the results you will achieve. Results depend on many factors outside our control, including your market, offer, pricing, and follow-up.

4. Client Responsibilities & Compliance

Our messaging sequences are designed with consent-based, opt-out-honoring practices intended to support compliance with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and similar laws. The client remains responsible for ensuring its overall communications, data handling, and business practices comply with all laws and regulations applicable to its industry (including any healthcare, legal, or financial regulations). Capturo is not responsible for the client's independent compliance obligations.

5. Acceptable Use

You agree not to use the Services or this site for any unlawful purpose, to send prohibited or harassing communications, or in any way that violates the rights of others or applicable law.

6. Intellectual Property

All content on this website, including the Capturo name, logo, copy, and design, is the property of Capturo and may not be copied or reused without permission. Systems and configurations we build remain subject to the terms of your engagement agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Capturo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to your use of the site or Services. Our total liability for any claim shall not exceed the fees you paid to Capturo in the three (3) months preceding the claim.

8. Disclaimer of Warranties

The site and Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.

10. Text Messaging (SMS) Program

Capturo sends text messages to people who request contact through a form on this site (and, on behalf of our clients, to people who contact a client's business). By submitting a form and checking the consent box, you agree to receive text messages from Capturo about your request. Our messages are sent by an automated assistant, and the assistant says so.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the site or Services after changes constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms may be sent to terms@capturo.co, by phone at (321) 607-2750.

This document is a general template provided for informational purposes and does not constitute legal advice. Capturo recommends review by qualified legal counsel before relying on it, particularly given communications with regulated industries.