For estate, probate, and elder-law firms

A family in crisis calls until someone answers.

Be the firm that did.

People dealing with a death or a parent's decline reach out at night, when they finally have a quiet moment. Capturo replies to every after-hours web inquiry and inbound text with care, within seconds, collects basic intake, and books the consultation. It never gives legal advice.

The $199 activation is due only after it books your first consult; the $299/mo starts after 3 booked consults or day 60, whichever comes first.

We send one real inquiry through your own form after hours and email you how long it took to get an answer. Free, and you keep the result either way.

Sample conversation
Web form · Fri 9:47 PM · parent's estate
Texts from Sample Law Firm
Hello, this is the intake assistant for Sample Law Firm. I'm sorry you're dealing with this. An attorney can walk you through your options. May I ask a couple of quick questions so they can prepare? Reply STOP to opt out.
My mom passed last week. I'm her only child
I'm very sorry for your loss. As far as you know, was there a will?
Yes, I think so
Thank you. The attorney can go through that with you. The soonest consultation is Saturday 10:00 AM by phone or Monday 9:00 AM in person. Which is easier?
Saturday
Booked for Saturday 10:00 AM. You'll get a confirmation text, and the firm has your name and number.
Consultation booked
Sat 10:00 AM
Attorney texted
9:49 PM
ILLUSTRATIVE SAMPLE. NOT A REAL CUSTOMER.
Over 40%
of law-firm intake contacts got a reply 3 or more days later
ABA Law Practice Division client-intake study, reported by the ABA Journal (2016). Voicemail and web-form contacts.
42 hours
average first response to a web lead
Harvard Business Review audit of 2,241 US companies (2011), among firms that replied within 30 days. Not specific to law firms.
$3.5k–$15k+
per retained matter
A single retained matter can cover a full year of Capturo.

Each figure names its source. They are industry or benchmark findings, not Capturo client results. They are directional, not Capturo client results. Capturo has no clients yet.

What It Does

What it does for a law firm

A call comes in Friday night
The caller gets a warm, unhurried text within a minute, and the intake questions the attorney needs.
A form is submitted at 11 PM
Answered right away, one question at a time, ending with a consultation on your calendar.
Your intake person is on another line
Nobody waits in a queue. The attorney starts the consultation already knowing who they're talking to.
What it asks
  • ◆Their relationship to the person who passed or needs care
  • ◆Whether there's a will or existing plan: yes, no, or not sure
  • ◆County and state
  • ◆Anything urgent, like a deadline. Those go to you right away
  • ◆The soonest consultation time that works
What it never does
  • ✕Give legal advice or an opinion on anyone's situation
  • ✕Quote fees beyond what you tell it to say
  • ✕Start a conversation with anyone who hasn't contacted you first
  • ✕Use sales language with someone who is grieving
Built for regulated practices

Capturo only responds to people who contacted your firm first. It asks only the intake questions you approve, and you see the exact messages before go-live. Bar rules on intake, advertising, and AI use vary by state, and final responsibility stays with the firm. We set the wording with you at onboarding.

The Numbers

What are the missed inquiries costing you?

Change the four numbers to yours. It's arithmetic, not a forecast.

$
35%
30%
Inquiries unanswered / mo
0
Clients lost / mo
0
Revenue walking out / mo
$0

To cover a full first year of Capturo ($3,787 at most), it has to win back 1 client. That's about 3% of the clients you're losing.

Estimate from the numbers above. It assumes every unanswered inquiry would have closed at your usual rate if answered, and that Capturo wins back only what it can. Not a guarantee of results.

Also Included

No extra line on the invoice.

An automated assistant costs almost nothing to extend once it exists. So the things a receptionist would charge for come with it.

✓
Confirmation and reminder texts

The day before and the morning of. No-shows are where booked consults go to die, and a reminder is the cheapest fix there is.

✓
Replies in Spanish

Write to it in Spanish and it answers in Spanish: same tone, same questions, same booking. Florida runs on it.

✓
Reads the voicemail

A voicemail is transcribed and sent to you right away, so you call back already knowing what they said.

✓
Hot-lead alert to you

Big job, urgent, or upset: your phone buzzes immediately with the whole thread, so a person can step in.

Post-visit review requests are available where carrier registration and your customers' consent allow, and are set up at onboarding.

The Offer

Nothing due today.
Activation only after it books you a consult.

Capturo is new and has no case studies yet. So we carry the risk first: the $199 activation is due only after it books your first consult; the $299/mo starts after 3 booked consults or day 60, whichever comes first.

1 · Today
$0

We build and test it. You approve the messages before anything goes live.

2 · After your first booked consult
$199 setup

Invoiced only once Capturo has booked a consult for you. If it never does, you never pay setup.

3 · After 3 booked consults, or day 60
$299/mo

Whichever comes first, counted from go-live. No contract. Cancel anytime.

$299/mo works out to $9.83 a day ($299 × 12 ÷ 365).

The fine print, in plain English
  • A qualified appointment is a real person, inside your service area, who answered the screening questions and booked a time on your calendar.
  • The free period ends after 3 qualified appointments or 60 days from go-live, whichever comes first.
  • To start, you need a working web form or business phone line and roughly 10 or more inquiries a month. Below that it has nothing to work on, and we'd rather tell you now.
  • The most you'd pay in year one is $3,787 ($199 setup plus 12 × $299). Less if the free period runs.
Founding rate

The first 5–10 businesses pay $299/mo, and later customers will pay more. In return we ask for written permission to publish your real results once you have them. That's how we earn our first case studies honestly.

The Capturo Guarantee

If the system doesn't capture and engage your after-hours inquiries as promised in the first 30 days, we make it right, or you don't pay for that month.

One client at $6,000 is worth more than a full year of Capturo. Illustrative average. Change it in the calculator above.

How It Starts

Live in 48 hours.

No IT department. No new software for your team. We do the work.

1
Connect inbound channels

Phone, web form, or both. No new hardware. Plugs into what you already have.

2
30-minute intake call

Your tone, services, service area, and calendar. Then you're done.

3
Built & tested

You see the messages before anything goes live.

4
Live in 48 hours

Every web-form lead and inbound text gets a reply within seconds, with compliant opt-in. A missed call alerts you instantly.

5
Consults start landing

You get a text when one books, and a weekly report in plain numbers.

Questions from operators.

Is this the unauthorized practice of law?
It does intake and scheduling only. It never gives legal advice or an opinion, and anything substantive waits for the attorney at the consultation. You set the boundaries and see the messages before go-live.
How does it sound to someone who is grieving?
The tone is set for families in distress: condolence first, one question at a time, no sales language. You approve the opening message and the questions before it goes live.
Will clients know it's automated?
Yes. For a law firm it says so in the first message, in your wording, set at onboarding. It never claims to be a person and never denies being automated if someone asks. Bar rules on intake and advertising vary by state, so the exact line is yours.
We already have an intake person or answering service.
Keep them. Capturo covers nights, weekends, and the times they're busy. It's a backup that answers in under a minute.
What if we don't get many inquiries?
Then it isn't a fit, and we'll tell you before you spend anything. It needs roughly 10 or more inquiries a month to have something to work on.
Do you have customers or case studies I can look at?
Not yet. Capturo is new, which is why the $199 activation is due only after it books your first consult, and why the first 5–10 businesses get the founding rate. We'll publish real results only after they exist, and only with your permission.
What's the catch with "activation only after it books"?
No hidden one. The terms are in the offer section above: a qualified appointment is a real person in your service area who booked a time on your calendar, the free period ends at 3 of those or 60 days (whichever is first), and you need roughly 10 or more inquiries a month to start.
Is the texting compliant?
Every sequence is built with TCPA-conscious opt-in language and honors opt-outs (reply STOP). Capturo only replies to people who contacted your business first. Final compliance responsibility always rests with the business; we build to support it.
15-Minute Live Demo

See what a family would get from your firm tonight.

15 minutes. We run your numbers, then show you the exact text a new inquiry would receive from your firm. No slides, no pressure.

Capturo is run by Erik Eriksson. You'll talk to him, not a call center.