We sent an inquiry through your own form . First response: .
That's the gap. Below: what it costs, and what it looks like closed.
Someone researched your treatments at 11 PM. They book whoever replies.
Your front desk closed at 6.
Aesthetic clients research privately, late at night, and book with the practice that makes them feel welcome first. Capturo replies to every after-hours web inquiry and inbound text within seconds, in a warm on-brand voice, and books the consultation.
We send one real inquiry through your own form after hours and email you how long it took to get an answer. Free, and you keep the result either way.
Each figure names its source. They are industry or benchmark findings, not Capturo client results. They are directional, not Capturo client results. Capturo has no clients yet.
What it does for a med spa
- ◆What treatment they're curious about
- ◆Their goal and timing
- ◆Whether it's their first treatment
- ◆The soonest consultation time that works
- ✕Give medical advice, discuss dosing, or promise results
- ✕Ask for medical history by text. That's for your provider at the consultation
- ✕Quote a price you haven't given it
- ✕Sound pushy or generic. The voice is set to your brand and you approve it first
It doesn't collect medical history or health details by text and doesn't give medical advice. As a medical practice you disclose that the assistant is automated in its first message, in your own wording — it never claims to be a person. If your practice handles protected health information, we go through your setup at onboarding. Final compliance responsibility stays with the practice.
What are the missed inquiries costing you?
Change the four numbers to yours. It's arithmetic, not a forecast.
To cover a full first year of Capturo ($3,787 at most), it has to win back 1 patient. That's about 3% of the patients you're losing.
Estimate from the numbers above. It assumes every unanswered inquiry would have closed at your usual rate if answered, and that Capturo wins back only what it can. Not a guarantee of results.
No extra line on the invoice.
An automated assistant costs almost nothing to extend once it exists. So the things a receptionist would charge for come with it.
The day before and the morning of. No-shows are where booked consults go to die, and a reminder is the cheapest fix there is.
Write to it in Spanish and it answers in Spanish: same tone, same questions, same booking. Florida runs on it.
A voicemail is transcribed and sent to you right away, so you call back already knowing what they said.
Big job, urgent, or upset: your phone buzzes immediately with the whole thread, so a person can step in.
Post-visit review requests are available where carrier registration and your customers' consent allow, and are set up at onboarding.
Nothing due today.
Activation only after it books you a consult.
Capturo is new and has no case studies yet. So we carry the risk first: the $199 activation is due only after it books your first consult; the $299/mo starts after 3 booked consults or day 60, whichever comes first.
We build and test it. You approve the messages before anything goes live.
Invoiced only once Capturo has booked a consult for you. If it never does, you never pay setup.
Whichever comes first, counted from go-live. No contract. Cancel anytime.
$299/mo works out to $9.83 a day ($299 × 12 ÷ 365).
- A qualified appointment is a real person, inside your service area, who answered the screening questions and booked a time on your calendar.
- The free period ends after 3 qualified appointments or 60 days from go-live, whichever comes first.
- To start, you need a working web form or business phone line and roughly 10 or more inquiries a month. Below that it has nothing to work on, and we'd rather tell you now.
- The most you'd pay in year one is $3,787 ($199 setup plus 12 × $299). Less if the free period runs.
The first 5–10 businesses pay $299/mo, and later customers will pay more. In return we ask for written permission to publish your real results once you have them. That's how we earn our first case studies honestly.
If the system doesn't capture and engage your after-hours inquiries as promised in the first 30 days, we make it right, or you don't pay for that month.
3 patients at $1,500 each covers a full year of Capturo. Illustrative average. Change it in the calculator above.
Live in 48 hours.
No IT department. No new software for your team. We do the work.
Phone, web form, or both. No new hardware. Plugs into what you already have.
Your tone, services, service area, and calendar. Then you're done.
You see the messages before anything goes live.
Every web-form lead and inbound text gets a reply within seconds, with compliant opt-in. A missed call alerts you instantly.
You get a text when one books, and a weekly report in plain numbers.
Questions from operators.
See what a new client would get from you tonight.
15 minutes. We run your numbers, then show you the exact text a new inquiry would receive from your practice. No slides, no pressure.
Capturo is run by Erik Eriksson. You'll talk to him, not a call center.